Is your VW Group Vehicle still within the manufacturers warranty period?

If you vehicle is still covered under manufacturers warranty then we can still service it without invalidating the warranty. Customers who have taken advantage of this have saved far more than they ever could at the main dealers, even in the current economic climate.

Due to a European law called 'Block Exemption', as long as your vehicle is serviced in accordance with the manufacturers guidelines using the correct parts and oils your warranty is not affected.

Block Exemption Information

Previously, motorists were required to have their vehicle servicing and repairs at the main dealer so as not risk invalidating the vehicle's warranty. The EC Block Exemption Regulation 1400/2002 (October 2003) allows motorists more flexibility in selecting where they can get their car serviced.

Thanks to this legislation, maintenance and service work does not have to be done by the main dealer as long as the garage uses Original Equipment 'Matching Quality' parts, and are recorded as such, and the garage follow the manufacturer's service schedules.

The Block Exemption Regulation (BER) covers service and maintenance during the warranty period and prohibits vehicle manufacturers’ warranties from including conditions that require:

all normal maintenance be provided within the vehicle manufacturer’s network
all parts used must be the manufacturer’s original spare parts

So what does this mean to the motorist?

BER safegaurds free competition in aftermarket parts, repairs and services and will benefit motorists by reducing the cost of servicing through better labour rates and competitively priced parts.

For more information on this subject please feel free to visit the relevant government website on 'Block Exemption' or contact us.